A family business. A 'One Team' approach.
Birchall is a family company, founded by George Birchall in 1980. The business was started in Stoke-on-Trent before moving to Newcastle-under-Lyme, where we now have our head office. As Birchall grew to be a leading nationwide supplier of Mechanical and Electrical services and facilities management, we opened offices in London in 1988.
During the 1990s George was joined by two of his sons, and in 2015 one of his grandsons joined the London office - meaning there are now three generations of the Birchall family working throughout the company every day, making Birchall a true family business.
You will notice a difference with how we work, and the people who work with us. You will find that the personnel who you deal with on a day-to-day basis all have a hands-on engineering background. This means that, from the outset, you will be dealing with individuals who have a genuine understanding of the work required, rather than simply sales people.
The values and culture of the business are derived from being family owned. Currently, three generations of the Birchall family are working in the business, but in addition to this we have many instances of fathers and sons, and mothers and daughters, working throughout our group.
Through this we've managed to cultivate a culture where all employees feel like a part of the Birchall Family.
We are committed to achieving client satisfaction. This is of paramount importance and given priority consideration throughout all we do. Our philosophy is one of not only seeking to meet expectations, but to exceed them.
We believe in developing long-term relationships and our company ethos enables us to do so. The passionate atmosphere within Birchall allows us to deliver the best service in the industry.
Our commitment to quality
Birchall's commitment to quality engineering is reflected in the exceptional loyalty shown to us by our clients and the long-term relationships we build with them.
Our projects may vary in scope, whether it be electrical and mechanical building services to delivering any project requirements you may have, from office fit outs to environmental and sustainability initiatives, but all have in common this same commitment to the very highest-level service.
This, combined with our design flair and specialist engineering software, means we adopt innovative solutions that save you money and time – and reduce your environmental impact – but never compromise on quality.
Each sector has differing requirements and our team has the experience and expertise to create and deliver bespoke solutions, which ensure we meet the specific project requirements of that sector.
Birchall takes a long-term view in the way we build client relationships; many of our existing customers have been with us for over 20 years. This level of continuity of service enables us to find increasingly efficient ways of working, at the same time as further promoting quality of delivery and workmanship at all levels.